IT NOC Manager

Job Responsibilities
  • Ensure that the networking system runs efficiently without interruption
  • Ensure effective stakeholder management for internal and external stakeholders to maintain progress tracking
  • Ensure compliance with existing SOPs and engineer new processes for continuous improvements
  • Work with virtualization technologies i.e. VMWare, Citrix, and Hyper-V
  • Set up and administer Active Directories and Server roles
  • Setup and maintain Google Workspace, Exchange, IIS, SharePoint, Print Servers, and SQL
  • Ensure the efficient operation of routers, switches, firewalls, and other networking equipment
  • Design, implement, and maintain networking systems to support company operations
  • Implement network policies and procedures to optimize performance and security
  • Collaborate in the planning and execution of network infrastructure upgrades and expansions.
  • Manage system backups and network security protocols
  • Manage and coordinate with the NOC team
  • Ensure KPIs development, performance analysis, and management reporting
  • Make budget and purchasing recommendations and capacity planning to provide a steady, cost-effective infrastructure
  • Implement Security controls as per ISO and PCI compliance, and HIPAA compliance in networked solutions
Job Specification
  • Experience with Windows and Linux servers, Virtual Infrastructure, VMware, Cloud PBX, BR & DR planning and management, Configuration of Switches, Routers, Cpanel Hosting, CCTV, Open VPN, Vendor & ISP management, Veeam Backup management, Load Balancer, Firewalls, and Managed cloud services.
  • Strong knowledge of Windows/Linux environment and a good concept of virtualization & cloud computing.
  • Proficiency in networking protocols and technologies and other network equipment (Cisco, Fortinet)
  • Thorough understanding of IP Networks, Anti-Malware, and Cybersecurity concepts, Web Server(s) concepts, and administration, Active Directory, DHCP, DNS, Group Policy, Clustering, and Load Balancing
  • Strong understanding of Amazon, Azure, and GCP Web Services Virtual and Cloud environments.
  • Proficiency with Jira, Gmail Suite management, and ticketing system
  • Supervisory skills, team-building skills, problem-solving skills, effective verbal and listening skills, and effective written communication skills
  • Strong Management Skills
Experience: 10 years
Job Category: IT NOC
Job Type: Full Time
Job Location: Karachi

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